Discussion:
The city currently uses the Tyler Enterprise Permitting & Licensing Software powered by EnerGov for all building permits, planning, ROW and licensing. The city's Eportal now allows residents and businesses to apply on line for everything from a dog license to a building permit. IT is a virtual one stop shop.
The additional modules will allow for rental housing owners to apply and pay for their licenses online and also allow rental housing inspectors to provide results to the owners in real time and to track any and all infractions.
The Code Enforcement module will allow residents to file complaints for both code enforcement and rental housing issues. Currently, code enforcement is in the police department is not connected to the city's property database used by all the other staff. This software will now allow all code cases to be intergraded into one solution so that all property information will be available in one location. The software will also allow officers in the field to post cases in real time to the database including photographs and any other documentation. This will allow not only staff to see permits, licenses and cases but also the public.
Having all information in one location will provide all users, internal and external, to have the most up to date information on any property.