Item Coversheet

*4.A.5.


Shakopee City Council
September 17, 2024


FROM:Nate Reinhardt, Finance Director
TO:Mayor and Council Members
Subject:
Declare amounts, order the preparation of proposed assessments, set a public hearing date for delinquent refuse bills.
Policy/Action Requested:
Adopt Resolution R2024-122, declaring the amount to be assessed, ordering the preparation of proposed assessments, and setting the public hearing date for delinquent refuse bills.
Recommendation:

Staff recommends that City Council

1. Assess all delinquent 2024 refuse customers

2. Set the public hearing date of October 15, 2024

3. Beginning November 16, 2024 a city administrative charge of $25.00 will be added to unpaid balances

Discussion:

Last year, improvements were made to our assessment process based on city council and property owners feedback.

 

Dick's Sanitation (DSI) prepares and sends the collection letters to property owners for overdue payments and collections until the city is required to provide the final assessment list to the County. If any delinquencies remain unpaid by the public hearing date on October 15, 2024, DSI will send a second notice. This notice will inform property owners that a $25.00 administration fee will be added, and the delinquent amount will be levied to their 2025 property tax bill if not paid by November 15, 2024.

 

This created a simpler and more streamlined process for the customer and reduce confusion by having all correspondences and collections completed by DSI.  Additionally, this reduced the amount of staff time involved with the collection process.  An example of the letter being mailed to property owners has been attached.

Budget Impact:
The $25.00 delinquent charge would be revenue to cover the administrative costs; therefore, there is no impact on the budget.
ATTACHMENTS:
Description
R2024-122 Set Public Hearing for Delinquent Refuse Bills
Delinquent Refuse Bill List
Example - Delinquent Customer Letter